Futurewei Privacy Policy

Futurewei Technologies Inc. and its affiliates (collectively, "Futurewei", "we", "us", and "our") respect your privacy.  Please read the following to learn more about our Privacy Policy ("this Policy"). This Policy applies to Futurewei websites, products, and services that display or provide links to this Policy.

This Policy describes how Futurewei processes your personal data, but it may not address all possible data processing scenarios. Futurewei may inform you of product- or service-specific data collection through supplementary policies or notices provided before collection.

This Policy describes:

1. How We Collect & Use Your Personal Data

Personal data means any data that, either on its own or jointly with other data, can be used to identify a natural person. You directly provide us with such data when you use our websites, products, or services, or interact with us by, for example, creating a Futurewei account or contacting us. We may also obtain data by recording how you interact with our websites. For example, we may use technologies like cookies or receive use data from software running on your device. As permitted by law, we may also obtain data from public and commercial third-party sources, for example, purchasing statistics from other companies to support our services. The personal data we may collect includes name, gender, enterprise name, job position, postal and email addresses, phone number, login information (account and password), photos, and certificate information, etc., depending on how you interact with Futurewei, for example, the website you visit or our R&D open innovation website. We also collect the information you provide to us and the content of messages you send us, such as the query information you provide, or the questions or information you provide for support.

Before using Futurewei’s our R & D website, you may need to provide personal data.  In some cases you may be able to opt not to disclose your personal data to Futurewei. However, not providing Futurewei with certain data may mean that we cannot provide you with a response to an issue that you have raised.

We may use your personal data for the following purposes:

  • Creating an account.
  • Fulfilling your transaction or service requests, including ; fulfilling your requests for providing you with the requested information (such as white papers).
  • Contacting you with your consent; sending you information about R&D open innovation projects that may interest you. If you do not want to receive these types of information, you can opt out at any time.
  • Providing you with customized user experience and content.
  • Qualifying and managing suppliers, business partners, and communicating or working with suppliers and business partners.
  • Improving our R&D open innovation projects through internal audits, data analysis, and research.
  • Analyzing the efficiency of our business operations.
  • Troubleshooting our open innovation projects when you send us error reports.
  • Synchronizing, sharing, and storing the data you upload or download and the data needed for the uploading and downloading.
  • Ensuring the security of our R&D open innovation projects and users while also executing and improving our loss prevention and anti-fraud programs.
  • Complying with and enforcing applicable legal requirements, industry standards and our policies.

Futurewei may also collect and use non-personally identifiable information (Non-PII). Non-PII is information that cannot be used to identify a particular individual. For example, Futurewei will collect statistical data, such as the numbers of visits to its website. We collect this data to understand how users use our websites, interests in Futurewei R&D open innovation projects and improving our provided information to better satisfy your needs. Futurewei may collect, use, process, transfer, or disclose non-PII for other purposes at its own discretion.

We will endeavor to isolate your personal data from non-PII and ensure that the two types of data are used separately. If personal data is combined with non-PII, it will still be treated as personal data during processing.

Futurewei will process your personal data following the requirements of applicable laws on an appropriate legal basis, including:

  • Processing your personal data to fulfill the contract when responding to a transaction or service request; 
  • Processing your personal data with your consent; 
  • Processing based on the legitimate interests of Futurewei or a third party when we use your personal data to contact you, conduct marketing or market surveys, improving our R&D open innovation projectsor offering(s), execute and improve our loss prevention and anti-fraud programs, and other purposes. Legitimate interests include enabling us to more effectively manage and operate our business and provide our products and services; protecting the security of our businesses, systems, products, services, and customers; internal management; complying with internal policies and processes; and other legitimate interests described in this policy; 
  • Processing your personal data as necessary to comply with and fulfill legal obligations. 


Futurewei recognizes the importance of research and innovation to the advancement of new information and communication technological breakthroughs. This is possible through collaboration with research institutes and industry partners in communication technology, computer science, engineering and related fields.